Must be able to work flexible hours including evenings, weekends, and holidays.

Must be a self-starter and able to work independently.

Strong problem solving, mediation and listening skills.

Minimum of 2 years high volume customer service or 3 years of casino marketing or sales experience.

High school required college preferred.

Host assigned players at events and parties held for them on and off property.

Develop and implement business plans for each quarter targeting these high-end players who are considered prospects, fading or inactive.

Meet and greet players who are playing on the casino floor handling their requests where needed and appropriate.

Build loyalty to Ameristar through frequent communication to players assigned by phone, email or mail.Player retention through the use of direct mail and telemarketing, inactive player reactivation, hosting parties and participation in promotions, special events, gaming tournaments along with acting as a liaison between players and the Marketing Department.Build customer database and player loyalty through recruitment and retention techniques including actively recruiting new members for the rewards.Promote the facility, services, programs and events while interacting with Marketing, Table Games, Slots, Public Relations and casino guests.You’ll also get to work at a company that cares about your career growth and will help you get the support you need to expand your possibilities.Ĭlick HERE to learn more about our Day 1 Benefits, 401k Program, Company Perks, Career Opportunities, Advancement Programs, Scholarships and more! WE LOVE OUR WORK. You’ll work with an incredibly diverse set of co-workers driven by their enthusiasm for helping people find and have more fun. At PENN Entertainment, you’ll get to be a part of an exciting industry, where the days and nights are fast paced. We’re always looking for talent that believes in having fun.

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